Ticket Transfer Info & FAQ’S

For Leeds 2021 all Weekend Tickets, Early Entry Passes, and Day Tickets booked directly via Ticketmaster or www.leedsfestival.com will be issued as Mobile Tickets.

Every individual customer arriving at Leeds Festival must present their own ticket (Weekend Ticket, Early Entry Pass or Day Ticket) on their own phone so even if you booked tickets for friends, you’ll need to Transfer them before you arrive at the festival. You’ll need to use Ticketmaster Transfer to the send a ticket to those attending the event and everyone attending will need to have their own TM account. If your friends don’t already have an account, they will receive an email on how to set up an account and accept the mobile ticket once you initiate the Transfer process.

Ticket Transfer lets you send tickets to friends before the event, straight from your Ticketmaster account to theirs.  Ticket Transfer is convenient, simple and free and can be done on your desktop or mobile.

*We recommend downloading the Ticketmaster app for android or iOS

How do I transfer tickets to a friend?

1. Log into your account and select from the list of ‘Upcoming Events’.

2. Click the button to transfer tickets and follow the simple steps onscreen to transfer to your friend. You can transfer as many tickets as you like but you’ll need to do them one at a time if you’ve purchased on behalf of more than one person attending.

3. Remember, the receiver’s email address must be different to the sender’s email address.

4. Your guest will need a Ticketmaster account. Don’t worry if they don’t have one, they’ll be able to create an account when accepting the tickets.

Your guest will receive an email invitation, and we’ll email you as soon as they accept the tickets.

Once your guest accepts the transfer, your original barcode for that ticket is no longer valid.

*You’ll need to repeat these steps for every person you have purchased a ticket(s) for*

NOTE: If the Transfer button is greyed out, your tickets are not eligible for transfer –  campervan passes, Locker bookings, Refresh Retreat bookings, Charge Candy bookings or advance merch purchases cannot be transferred.

Your transferred tickets will show as sent. When your recipient has accepted them, the ticket will show as claimed. You will receive an email confirming the ticket has been accepted by your recipient. After a successful transfer, the ticket is no longer valid for entry from your account and your original barcode for that ticket is no longer valid.

How do I accept the ticket(s) I’ve been sent?

1.       Tap the accept Tickets link in your e-mail

2.       Log in to your Ticketmaster account or create a new account.  Be sure to use the same e-mail address that the tickets were sent to.

3.       View your tickets in ‘Upcoming Events’