SAFEGUARDING AT OUR FESTIVAL
We’re so excited for you to join us this summer, and want you to have the time of your life.
We want you to know that your well-being is our number one priority. It’s incredibly important that everyone feels safe and joins together as a community.
There are several initiatives that offer support and guidance in both the campsites and the arena, and we’re proud to be partnering with some amazing organisations on some forward thinking campaigns.
We want our festival to be a place of love, happiness and togetherness. Read below for more info on keeping safe, and how you can help us ensure #RandL24 is the best experience for others…
AIR HUBS
Air Hubs will be open 24 hours in all campsites, from Wednesday through to Monday morning. We’re welcoming back our AIR Hubs across our campsites at Rockstar Energy Presents Leeds Festival. They will provide a facility over and above the existing security and stewarding teams situated in multiple locations in and amongst the camping areas. AIR is an acronym for ASSISTANCE, INFORMATION & RESPONSE and we will be working with local community groups and charities to run these hubs for us, with the support of our existing safeguarding and welfare partners at the festival. The groups involved with the AIR Hubs to date are Festival Angels, People Matter, Tadcaster and Rural CIC, Age UK, Andy’s Man Club, Oxfam, SSAFE, Leeds South and East Foodbank. There will be 12 of these in total, meaning you will never be too far away from a friendly face or listening ear when in the campsites.
Air Hubs will be open 24 hours at all campsites, from Wednesday through to Monday morning.
#LOOKOUTFOREACHOTHER
Our campaign to promote safety around drugs and alcohol, consent and keeping an eye out for one another.
We want to create an environment where everyone feels safe.
ENOUGH
We’re proud to support the Home Office’s campaign to stop violence and any form of harassment against women and girls.
BROOK ADVISORY
Brook will be offering judgment-free sexual health advice as well as free condoms at our festival. They offer education, confidential advice, and clinical services to support young people in making informed choices about their sexual health and relationships. Brook will have messages on the big screen at the stages, look out for them!
ASK FOR ANGELA
Approach a member of staff and ask for ‘Angela’ if you feel uncomfortable and need discreet help getting out of a situation. This safety initiative implemented at all our venues, bars, and is briefed to all staff members. We want to make sure help is ready and available to those who call upon it. We have seen this simple yet effective campaign prove successful at our festivals so far and want to continue this at Rockstar Energy presents Leeds Festival.
FESTIVAL ANGELS (24HRS)
The local team provide a friendly face and listening ear for festivalgoers operating within our Safeguarding teams in the campsites.
SALVATION ARMY (24HRS)
The Salvation Army have volunteered at Rockstar Energy presents Leeds Festival for decades, providing emotional and practical support for festival goers at their popular tea tent.
SAMARITANS ( 24HRS)
The volunteer team are expertly trained at listening and providing comfort to those in need.
SAFE GIGS FOR WOMEN (24HRS)
An intersectional organisation that works to fight sexual violence at live music events, can provide advice and information about bystander intervention.
SARC
(Sexual Assault Referral Centres) are specialist medical and forensic services for anyone who has been raped or sexually assaulted.
FORWARDS LEEDS
Providing advice on drugs and alcohol.
NARCOTICS ANONYMOUS
Narcotics Anonymous is a community of people who support each other to achieve and maintain a drug free life. Providing free literature and you can drop into their tent for a chat and attend daily recovery meetings.
SPIKING AWARENESS
In partnership with our bar provider, we are ensuring all staff (including our security teams) are briefed on what to be aware of with regards to spiking. Please report any suspicious activity to security or bar staff. Drink spiking tests will be available to access at the Welfare and Medical tents in 2024.
MEDICAL
Staff at the medical centre are fully qualified medics who are experienced in working at festivals. The centre is equipped to deal with everything from cuts and bruises to major trauma and cardiac arrest. They also operate an on-site pharmacy. Provided by Elite EMS LTD
- Main Medical Centre (24 hours) – In the Village
- Arena Medical Centre (11am to 03:00)
WELFARE
If you are struggling with any mental health concerns, having a bad experience with substances or other people then come and see our Welfare team who offer confidential support and a place to stay for however long you need.
- Village – (24 hours)
- Arena – (11am to 03:00)
- Campsite Welfare – (24hrs)
LOST PROPERTY (FESTIVAL ANGELS)
Festival Angels provide lost property and information services.
INFO TENT (GSWANN)
Supported by Sheffield Hallam Helpful Arena Team
A friendly place to go if you are in need of any information during your time at the festival! The experienced info team can help with general queries, sign posting, what time your fave artist is due on stage to everything else in between.
- Arena (11am-3am)
SECURITY
Security are trained to keep you safe. You can report issues to them and they can radio for the correct assistance.
ITHINC
For when that friendly face isn’t quite enough, our welfare team provide a warm and comfortable place to stay for however long someone may need. They work hard towards the right outcome depending on the case. This might be providing professional advice, involving the parent(s) and guardian(s), linking in with our partner agencies or enabling everybody to feel safe and happy once more to enjoy the duration of the festival.
WEST YORKSHIRE POLICE
We will be working alongside police officers throughout the festival to ensure everyone attending can have a good time and stay safe. Officers are specially trained and are ready to respond to any incidents quickly. Please feel free to say hello and stop them for a chat if you see them out and about.
SOCIAL MEDIA
You can also reach out to the official festival team via social media before, during, and after the festival weekend with any queries you have.
YORKSHIRE AMBULANCE SERVICE
Ready to quickly respond to any emergency if someone may need a little more help than is available on-site with us.
Have fun & be safe. See you in August!
